Frequently Asked Questions

When will my item ship?

Items will ship out within a week-shipping takes 5-7 business days.

If you order a custom item your timeline will be disclosed in your agreement.

 

What if my item arrives damaged?

 

Please notify us within 24 hours if your item arrives damaged! We can arrange to have a new one sent. Please email photographs of the damaged item. 

What if I need to make a return? 

For a premade item, if you are dissatisfied for any reason, we will exchange for an item of equivalent value! 
Please note there are no refunds available for custom orders.